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FREQUENTLY ASKED QUESTIONS 1. What are W & M laws? What is the necessity of imposing these laws? It ensure uniform enforcement of Standards and connected matters in W&Ms through out the country. The Govt. has enacted : (1) The Standards of Weights & Measures Act, 1976, (2) The Standards of Weights & Measures (Packaged Commodities) Rules, 1977, (3) The Standards of Weights & Measures (Enforcement) Act, 1985, (4) The Standards of Weights & Measures (General) Rules, 1987, and (5) The Delhi Standards of Weights & Measures (Enforcement) Rules, 1988. 2. Is there any licence to manufacture, sale or repair W&M? Yes, the Department issues licence to the manufacturer, dealer and repairer of Weights & Measures and for dealing in weights & measuring instruments, the licence is a must. 3. How can consumer ensure that any W&M is standard or not? Every W&M used by the dealer is stamped by the W&M Department after due verification, with a special seal indicating the identification of Inspector and quarter in which it is verified. The validity of such stamped weights is two years whereas in the case of Counter/Beam/Electronic Balances/Platform scale it is one year. Dispensing unit, weigh bridge verification certificate is issued to the user which is required to be displayed at conspicuous place by the trader/user. 4. Who is the competent authority to grant licence? Controller, W&M is the competent authority to grant the licence. For the convenience of the public W&M Deptt. has been divided into Nine Districts. The applicant can submit his application for grant of licence to the Zonal Officer of the concerned district. 5. Who is packer ? Any person or a firm, which pre-packs any commodity whether in any bottle, tin, wrapper or otherwise in units suitable for sale, is a Packer. Packers need to register themselves with this Department. 6. What is pre-packed commodity? Any commodity which, is placed in a package without the purchaser being present, is of whatever nature so that the quantity of the product contained therein has a predetermined value which can’t be altered without opening of the package, is a pre-packed commodity. 7. Can a dealer charge legally more than the maximum retail price mentioned on the package? No, overcharging is an offence for which the trader can be prosecuted. 8. What is calibration? Verification and stamping of the capacity of the Vehicle Tank or its compartment or any equipment is called Calibration. 9. What is the validity period of any Weight or Measure?
For the facility to the public the Government have created four Quarters (A) Jan. to March (B) April to June (C) July to September (D) October to December. For example:- Any Weight or Measure got verified in January it can be re-verified up to next due (A) Quarter i.e, within January to March without any penalty. 10. Who is the competent Authority for grant of Licence to Packer/Manufacturer/ Dealer/Repairer in W & M? The Controller, Weights & Measures is the competent Authority to grant Licence for Manufacturer/ Dealer/ Repairer in W & M. Registration as Packer/Manufacturer/Importer of packaged commodities is also done by the controller. 11. What are the precautions to be taken by a person while purchasing Pre-Packed Commodities from Whole seller/ Supplier/ Manufacturer/ Shopkeeper? Every person who either purchase or sells any Commodity in Pre-packed shape should ensure that it bears the following declarations:- i. Name and Address of
Manufacturer/Packer/Importer. Note: For detail please see Rules 6 to 21 of Weights & Measures (Packaged Commodities) Rules, 1977. 12. What are the requirements while purchasing the IMPORTED Items? The followings are the compulsory declaration required on a packet which have been imported and available for sale: i. Name and Address of the Importer OR
packer OR Manufacturer. 13. What are the items on which the Packaged Commodities Rules, 1977 are not applicable? The following are the items on which the
PCR, 1977 are not applicable:- Note: For details please see Rule 34 of Weights & Measures (Packaged Commodities) Rules, 1977. 14. Can a person sell or use unstamped weights or measures? No, Weights or Measure shall be sold or offered, exposed or possessed for sale or used or kept for use in any transaction or for industrial production or protection unless it has been verified & stamped that too by a licenced manufacturer/dealer of W & M. 15. Is the licence issued under Weight & Measure Act transferable? No, A licence issued or renewal under this Act is not saleable or otherwise transferable. 16. Is it necessary to display the certificate of verification? It is necessary to display every certificate of verification granted under the Act at a conspicuous place in premises where such weights or measure is being, or is intended or likely to be, used in any transaction or for industrial production or for protection. 17. What is the penalty, if a person fails to get the weights or measure, verified or re verified in due time? Whoever, being required to present any weight or measure for verification or re-verification, omits or fails without any reasonable cause to do so, shall be punished with fine which may extends to five hundred rupees and such weight or measure can be seized on inspection. 18. Is the licence for manufacturers/repairers/dealers of any weights & measures compulsory under the Standards of Weights & Measures (Enforcement) Act, 1985. If so, what are the fees for the licencees & requirements of the Department. Yes, under sec.19 of Standards of W & Ms (Enf.) Act, 1985. no person shall make, manufacturer, repair, sell any weight or measure unless he holds a valid licence. 19. Where the consumer can complain in case he finds any violation of W&M Laws? He can complain in the Office of Controller of W&M or in the Office of concerned District. 20. What is the penalty if a person uses faulty weights or measures or gives short / less deliveries? He shall be punished with fine which may extend to Rs. Five thousand. 21. What is the penalty if a person charges more than MRP? He shall be punished with fine which may extend to Rs. Five thousand 22. Is it mandatory for the user of Weights & Measures that he gets them verified and stamped only through licensed Dealer / Repairer? No, it is not mandatory. The user himself can get the Weights & Measures verified & stamped from the Inspector of concerned District 23. Can any person use for commercial purpose any non verified weights & Measures? No, a person cannot use any unverified & unstamped Weights & Measure in any circumstances. He must use weights & Measures verified and stamped from Weights & Measures department. 24. Who is the competent authority to register any person who intends to import or export any Weights & Measures? Every person who intend to import any Weights & Measures needs to register himself with the Deptt. as dealer in the first instance. Registration of importer is done by the Govt. of India after the recommendation of Department and valid dealer licence. 25. What are the instances where stamping and verification is not necessary under the Standards of Weights & Measures Act 1985? The provisions of this Act, in so far as they relates to the verification and stamping of Weights & Measures, shall not apply to any Weights & Measures which is
(a) Used in any
factory exclusively engaged in the manufacture of any arms, or
ammunition or both, for the use of the armed forces of the union. 26. What are the words or expression which can not be used on the pre-packed commodities? The following words or expression of a similar nature shall not be used which create misleading or inadequate impression: ‘Jumbo’, ‘Giant’, ‘full’, ‘family’, ‘huge’, ‘extra’, ‘economy’, ‘large’, ‘colossal’, ‘king’, ‘queen’ 27. Where to make application for registration as Packer or importer? Application can be made in the Office of Controller Weights & Measures. 28. Can a packer may paste stickers on printed MRP on the plea of rate revised? No. 29. Can a chemist may overcharge beyond MRP on plea that medicine are not covered under Weights & Measures Rules? Yes if the drug is covered under the Drugs (Price control) order. 30. Where the complaint regarding short delivery of LPG / Petrol can be made? In the office of controller or the concerned district office 31. What is the penalty if short weight cylinders are sold? The fine can be imposed which may extend to Rs.3000/- 32. Where are courts of Weights & Measures Department made to protect the rights of the consumers? Can anybody lodge the complain there ? Any person aggrieved or a recognised consumer association can file its complaint in the Court of Metropolitan Magistrate at Karkardooma, Shahdara 33. Where complaints can be made of Weights & Measures Deptt. about short Weighment? If there is necessary to disclose identity to make such complaints ? Complaints can be made to the Controller or any district office over telephone or in writing or by email. 34. Where complaints can could be made against the officials of the department ? In the Office of 1) Controller or 2) Director Vigilance or 3) Principal Secretary cum Commissioner Food & Supplies, K-Block, Vikas Bhawan, New Delhi-110 002. 35. What work is looked after by the Weights & Measures District Offices ? The Weights & Measures Districts take care of the stamping and verification of Weights & Measures like Petrol Pumps, Weights, Electronic and Mechanical Weighing Machines and also keep a check on the accuracy of Weights & Measures in Delhi 36. How the stamping is done in the Weights & Measures District ? Every Weights & Measures is checked for accuracy and after submitting the prescribed Govt fees, the Weights & Measures stamped by the special seal provided by the District and verification Certificate is issued simultaneously, the request has to be made for the stamping. 37. How the Weights & Measure District organised ? The Weights & Measures is organised in the nine districts and the work of verification is looked after district wise. The District is looked after by the Zonal Officer along with Inspectors and Manual Assistant. The Govt. fees is deposited district wise and the verification is done in the labs in Nine districts itself and the Verification Certificates are issued from there itself |
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